Privacy Policy

1. Introduction

SHYNE LIVESTOCK FARMS VENTURE (“SHYNE,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly when you use our website, contact us, submit an enquiry, request agricultural products or supply information, communicate with us through WhatsApp, or otherwise interact with our business through the channels provided on this website.

This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, the circumstances in which it may be shared, and the choices and rights available to you.

This Privacy Policy applies to information collected through the SHYNE LIVESTOCK FARMS VENTURE website and the communication channels made available through the website.

2. About This Privacy Policy

SHYNE LIVESTOCK FARMS VENTURE operates as an agricultural and livestock business providing agricultural products, livestock products, supply solutions, bulk supply opportunities, and related business services.

For privacy and data-protection purposes, SHYNE is responsible for the personal information collected through the website and used for the purposes described in this Privacy Policy, subject to the role of third-party service providers that may process information on our behalf or receive information when you use their services.

We aim to collect only information that is reasonably relevant to the enquiry, supply request, business communication, or other interaction for which it is provided.

3. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Full name.
• Email address.
• Telephone or phone number.
• Business or organisation name.
• Type or nature of your enquiry.
• Information contained in the message or enquiry you submit.
• Information you voluntarily provide when communicating with us through WhatsApp, email, telephone, or other contact channels.
• Information necessary to understand and respond to a product, supply, bulk-order, partnership, or general business enquiry.

We do not require you to provide information that is unnecessary for the particular purpose of your enquiry.

4. Information You Provide Through Our Contact and Enquiry Forms

Our website contains enquiry forms that allow visitors to contact SHYNE about agricultural products, bulk supply, retail supply, restaurant supply, hospitality supply, organisation supply, international buyer enquiries, partnerships, farm partnerships, and general enquiries.

Depending on the form used, the information requested may include:

• Full name;
• Email address;
• Phone number;
• Business or organisation name;
• Enquiry type; and
• Message or other information relevant to your request.

Information submitted through our website forms is transmitted through the third-party form-processing service used by the website, currently Formspree.

We use the information submitted through these forms to receive, review, respond to, and manage your enquiry.

5. Information Collected Through Website Use

Some website functionality may use information stored temporarily in your browser to support normal website operation.

For example, the website currently uses browser session storage for certain product-display functionality. This may store limited information in your browser during your session so that the website can manage which products have been displayed to you.

This is different from the collection of information you voluntarily submit through an enquiry form.

At the time of this Privacy Policy, SHYNE does not represent that the website has implemented Google Analytics, Meta Pixel, advertising trackers, or other similar analytics or advertising technologies unless such technologies are subsequently added to the website.

If additional tracking, analytics, advertising, or cookie technologies are introduced, this Privacy Policy and/or the Cookie Policy may be updated to reflect the actual technologies and purposes involved.

6. How We Use Your Information

We may use personal information you provide to:

• Respond to your enquiries.
• Discuss product availability and supply requirements.
• Understand the type and quantity of agricultural products or livestock products you are interested in.
• Respond to bulk supply and business enquiries.
• Discuss partnership opportunities.
• Communicate with you regarding your request.
• Provide quotations or other information where appropriate.
• Coordinate discussions concerning delivery, collection, or other supply arrangements where applicable.
• Maintain records of business enquiries and communications.
• Address complaints, disputes, or service-related issues.
• Protect the security and proper operation of our website and business.
• Meet applicable legal, regulatory, accounting, or record-keeping requirements.

We do not use information collected through the website for purposes unrelated to the reason it was provided unless another lawful basis for doing so applies.

7. How We Communicate With You

Where you provide contact information, we may use it to respond to the enquiry or request for which the information was supplied.

Depending on the information you provide and the communication channel you select, this may include:

• Email;
• Telephone;
• WhatsApp; or
• Other direct communication necessary to respond to your enquiry.

If you contact SHYNE directly through WhatsApp, the information you provide through WhatsApp is also subject to WhatsApp's own privacy practices and terms.

8. WhatsApp, Contact Forms and Third-Party Services

Our website provides links that allow visitors to communicate with SHYNE through WhatsApp.

When you select a WhatsApp link, you leave the website environment and interact with WhatsApp. Information you provide through that service is processed according to WhatsApp's applicable policies and terms.

Our website enquiry forms currently use Formspree to transmit submitted enquiries to SHYNE.

Because Formspree is a third-party service, information submitted through a form may be processed by Formspree in accordance with its own privacy practices and terms.

SHYNE does not control the independent privacy practices of third-party services.

Visitors should review the privacy information provided by third-party services before submitting information through those services where appropriate.

9. How We Protect Your Information

SHYNE takes reasonable steps appropriate to the nature of the information and our business operations to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication system, or method of transmitting information over the internet can be guaranteed to be completely secure.

You should therefore avoid submitting sensitive information through ordinary website enquiries or communication channels unless it is genuinely necessary for your request and SHYNE has specifically requested it.

10. How Long We Keep Information

We retain personal information for only as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records, resolving disputes, protecting our business interests, and complying with applicable legal or regulatory requirements.

The exact retention period may depend on the nature of the information, the purpose for which it was collected, whether an ongoing business relationship exists, and applicable record-keeping obligations.

When personal information is no longer reasonably required, it may be deleted, securely disposed of, or otherwise handled in accordance with applicable requirements.

11. When We May Share Information

We do not sell your personal information.

We may disclose or provide access to personal information where reasonably necessary for legitimate business, operational, legal, or regulatory purposes, including:

• To service providers that help us operate website functions or process enquiries;
• To Formspree in connection with website enquiry submissions;
• To communication service providers where you choose to communicate through their platform;
• Where disclosure is required or permitted by applicable law;
• Where necessary to protect the rights, property, safety, or security of SHYNE, our customers, or others; or
• Where reasonably necessary to respond to a legal, regulatory, or lawful governmental request.

Where a third party processes information on our behalf, we expect the processing to be handled in accordance with applicable data-protection requirements.

12. Your Privacy Rights

Subject to applicable law and any relevant limitations, you may have rights concerning your personal information, including the right to:

• Request information about how your personal data is being processed.
• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion or erasure of personal information where applicable.
• Object to or request restriction of certain processing where applicable.
• Withdraw consent where processing is based on consent, where applicable.
• Raise a complaint regarding the handling of your personal information.
• Request appropriate information about third parties with access to your information where applicable.

Some rights may be subject to legal or operational limitations.

To exercise a privacy-related request, contact SHYNE using the contact details provided in this Privacy Policy.

13. Cookies and Similar Technologies

The website may use limited browser-based technologies required for particular website functionality.

At the time of this Privacy Policy, the website uses session storage for certain product-display functionality.

The website does not currently represent that it uses advertising cookies, marketing pixels, or third-party analytics systems unless such technologies are subsequently implemented.

If we introduce additional cookies, analytics technologies, advertising technologies, or similar tracking systems, we may update this Privacy Policy and the Cookie Policy to explain their purpose and how they are used.

14. Third-Party Links

The SHYNE website may contain links to third-party websites and services, including social-media platforms, WhatsApp, mapping services, and other external services.

When you follow a third-party link, the privacy practices of that third party apply.

SHYNE is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.

We encourage visitors to review the privacy policies of third-party services before providing personal information through them.

15. Children's Privacy

The website is intended for general business and agricultural supply enquiries and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children through the website.

If you believe that a child has provided personal information to us without appropriate permission or where such collection should not have occurred, please contact us so that the matter can be reviewed and appropriate action taken.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business operations, communication channels, third-party services, legal requirements, or data-processing practices.

When changes are made, the “Last Updated” date at the beginning of this Privacy Policy will be updated.

You should review this page periodically to remain informed about how personal information is handled.

17. Contact Us

If you have a privacy question, request, concern, or complaint relating to the handling of your personal information, you can contact SHYNE LIVESTOCK FARMS VENTURE through the following channels:

Email: shyneagrofarms@yahoo.com

Phone: +2347017005468

WhatsApp: +2347017005468

For privacy requests, we may need enough information to verify the identity of the person making the request before responding.

18. Complaints and Regulatory Rights

We encourage you to contact SHYNE first so that we can understand and address any privacy concern or complaint.

Where you believe your personal-data rights have been infringed and the matter cannot be satisfactorily resolved, you may have the right to seek assistance or lodge a complaint with the Nigeria Data Protection Commission (NDPC), subject to applicable procedures and requirements.

The Nigeria Data Protection Act 2023 and applicable NDPC regulatory guidance provide the framework for data-protection obligations and data-subject rights in Nigeria.

19. Important Notice

This Privacy Policy describes the website's current data-collection and communication practices based on the functionality presently implemented on the website.

It does not state that SHYNE currently operates analytics, advertising, payment-processing, account-registration, newsletter, or other data-collection systems that have not been implemented.

If such functionality is introduced in the future, the relevant privacy information will be reviewed and updated accordingly.