Disclaimer

1. Introduction

Welcome to the website of SHYNE LIVESTOCK FARMS VENTURE.

The information provided on this website is intended to give visitors general information about our agricultural business, products, services, operations, contact channels and the process through which customers may make enquiries, request quotations and arrange orders.

By using this website, you acknowledge that information displayed on the website is provided for general informational and commercial purposes and should be considered together with the specific terms, quotation, order arrangements and communications applicable to any transaction.

This Disclaimer should be read together with our Terms of Service, Privacy Policy, Refund and Cancellation Policy, Delivery and Fulfilment Policy, and Cookie Policy.

2. Information Provided on This Website

We make reasonable efforts to provide information that is useful, understandable and relevant to our customers and visitors.

However, agricultural operations can change due to production conditions, seasonality, availability, quantity, location, logistics and other circumstances.

As a result, information displayed on this website may not always represent the exact availability, quantity, condition, specification or timing of a particular agricultural product at the moment you make an enquiry.

For this reason, customers should contact SHYNE directly to confirm current product availability, requirements, quotation details, delivery arrangements and other transaction-specific information before making payment.

3. Product Information and Agricultural Variation

Agricultural products are naturally subject to variation.

Products may differ in characteristics such as:

• size;
• weight;
• colour;
• appearance;
• shape;
• maturity;
• texture;
• packaging or presentation; and
• other characteristics associated with agricultural production and handling.

Images displayed on this website may therefore provide a general representation of a product and may not necessarily represent the exact individual product that will be supplied.

Where a customer has specific requirements regarding quantity, grade, size, specification, packaging or other characteristics, those requirements should be communicated to SHYNE before the quotation is accepted.

Nothing in this Disclaimer is intended to remove or restrict any applicable consumer rights relating to products that are defective, materially different from what was agreed, or otherwise unsuitable for their intended purpose.

4. Product Availability

The presence of a product or service on this website does not necessarily mean that the product is currently available for immediate supply.

Availability may depend on:

• current stock or production;
• agricultural season;
• quantity requested;
• customer requirements;
• location;
• preparation requirements;
• delivery arrangements; and
• other operational circumstances.

Customers should therefore confirm availability with SHYNE before making payment or making arrangements that depend upon the availability of a particular product.

5. Quotations, Prices and Transactions

This website does not currently operate as a direct online payment or checkout platform.

Customers generally begin the purchasing process by contacting SHYNE, discussing their requirements and requesting a quotation.

A quotation may take into account factors such as:

• product type;
• quantity;
• availability;
• customer requirements;
• delivery location;
• delivery arrangements; and
• other circumstances relevant to the order.

The specific quotation and transaction arrangements communicated to the customer will govern the particular order once accepted, subject to applicable law and the customer's rights.

Website information should not be interpreted as a guarantee of a particular price, availability or delivery arrangement unless that information has been specifically confirmed by SHYNE.

6. Delivery and Fulfilment Information

SHYNE offers delivery and customer collection arrangements, subject to the circumstances and arrangements applicable to each order.

Delivery costs, timing and arrangements may vary depending on the order, quantity, destination, availability and other relevant circumstances.

Accordingly, information on this website should not be interpreted as a guarantee of a fixed delivery date, delivery time, delivery charge or particular transportation arrangement unless expressly agreed as part of the customer's order.

For further information, please refer to our Delivery and Fulfilment Policy.

7. No Professional or Technical Advice

Unless expressly stated otherwise, the information provided on this website is general information about SHYNE, its agricultural products and its services.

The website is not intended to provide professional advice in areas such as:

• veterinary medicine;
• animal health diagnosis or treatment;
• agricultural or agronomic diagnosis;
• nutrition or dietary treatment;
• food safety certification;
• legal advice;
• financial advice; or
• any other specialised professional field.

Visitors should obtain appropriate professional advice where their circumstances require specialised guidance.

8. Health, Food Safety and Product Use

Information about agricultural products on this website should not be interpreted as a medical, nutritional or health claim unless expressly stated and appropriately supported.

Customers are responsible for using, handling, storing and preparing agricultural products appropriately and in accordance with applicable requirements.

Where a product is intended for a particular use, customers should communicate relevant requirements to SHYNE before completing an order.

Where applicable, customers should also comply with appropriate food-safety, storage, preparation, handling and animal-care requirements relevant to the product purchased.

9. Website Accuracy and Availability

We aim to keep the information on this website accurate and reasonably up to date.

However, we do not guarantee that every piece of information on the website will always be:

• complete;
• current;
• error-free;
• uninterrupted; or
• available at all times.

Information may occasionally require correction, updating or removal.

Website availability may also be affected by maintenance, technical issues, hosting issues, internet connectivity, security events or circumstances outside our reasonable control.

Where we become aware of material errors or changes affecting information provided on the website, we may update the relevant information.

10. External Websites and Third-Party Services

This website may contain links to external websites, platforms or services, including communication, mapping and social media platforms.

These may include services such as:

• WhatsApp;
• Google Maps;
• Facebook;
• Instagram;
• TikTok; and
• third-party services used to support website functions.

External websites and services operate under their own terms, policies and practices.

SHYNE does not control the content, availability, security, privacy practices or operational policies of external websites.

Visitors should review the applicable terms and privacy policies of external services before using them.

11. Contact Forms and Third-Party Processing

Our website may provide contact and enquiry forms through a third-party form service.

Information submitted through a contact form may therefore be processed or transmitted through the relevant third-party service before it reaches SHYNE.

Our Privacy Policy provides further information about the types of information we may collect and how information submitted through our website may be handled.

12. Website Images and Representations

Images displayed on the website may be used to illustrate our products, agricultural activities, facilities, operations or general business environment.

Unless expressly stated otherwise, images should not be interpreted as a guarantee that:

• the exact pictured product will be supplied;
• the exact quantity shown will be supplied;
• the exact appearance shown will be reproduced;
• the exact location or operational condition shown will remain unchanged; or
• a particular product or service will always be available.

Agricultural products naturally vary, and actual products may differ from illustrative website images.

13. No Guarantee of Continuous Availability

SHYNE does not guarantee that every product, service, page, feature or communication channel will remain available at all times.

Agricultural production and business operations may be affected by circumstances including availability, seasonality, environmental conditions, logistics, supply conditions, maintenance, technical problems and other operational factors.

Where such circumstances affect an accepted order, the applicable arrangements will be addressed in accordance with the relevant transaction terms and our applicable policies.

14. Limitation of This Disclaimer

This Disclaimer is intended to explain the general nature and limitations of information provided through the website.

It is not intended to:

• exclude rights that cannot lawfully be excluded;
• remove applicable consumer protections;
• permit misleading or inaccurate representations;
• exclude responsibility for fraud or unlawful conduct;
• remove obligations relating to defective or unsuitable products where applicable; or
• override an express agreement or applicable law.

Nothing in this Disclaimer should be interpreted as limiting a customer's statutory rights or remedies where those rights apply.

The FCCPC identifies consumer protections relating to accurate information, transaction records, cancellations, returns, quality and fair dealings, and the FCCPA restricts certain attempts to waive or exclude statutory consumer rights.

15. Customer Responsibility

Visitors and customers are responsible for reviewing information relevant to their particular requirements before proceeding with a transaction.

This includes providing accurate information about:

• the product required;
• quantity;
• intended use where relevant;
• delivery location;
• contact details;
• collection or delivery requirements; and
• any special requirements that may affect fulfilment.

Customers should also review quotations, transaction records, receipts and other information supplied by SHYNE before proceeding.

16. Complaints and Dispute Resolution

If you believe that information provided on the website has resulted in a problem with an enquiry, order or transaction, we encourage you to contact SHYNE so that the matter can be reviewed and addressed.

Where a complaint concerns a product, delivery, refund, cancellation or other transaction issue, please retain relevant records such as:

• quotations;
• receipts;
• order communications;
• photographs where relevant; and
• other information relating to the transaction.

Our applicable legal and consumer policies provide further information about cancellations, returns, refunds, delivery and complaint handling.

Where appropriate, consumers may also pursue available remedies through relevant regulatory or legal channels. The FCCPC provides a complaint-resolution process through which consumers can submit complaints and supporting documents such as receipts, agreements and correspondence.

17. Changes to Website Information

SHYNE may update, modify, remove or replace information on this website when necessary.

This may include changes to:

• product information;
• service information;
• business information;
• contact information;
• website functionality;
• policies;
• photographs;
• descriptions; or
• other website content.

Changes to website information do not automatically alter the terms of an already accepted transaction unless otherwise agreed or required by applicable law.

18. Changes to This Disclaimer

We may update this Disclaimer from time to time to reflect changes in:

• our business operations;
• website functionality;
• products and services;
• legal or regulatory requirements;
• external services; or
• our policies and procedures.

The Last Updated date at the beginning of this page indicates when the Disclaimer was most recently reviewed or updated.

Visitors are encouraged to review this page periodically.

19. Contact Us

If you have questions about this Disclaimer, information displayed on our website, or any matter concerning SHYNE LIVESTOCK FARMS VENTURE, you may contact us using the details below.

For bookings and enquiries, customers may visit our branch office or contact us through the available communication channels.

20. Important Notice

This Disclaimer is intended to provide clear information about the nature and limitations of information made available through the SHYNE LIVESTOCK FARMS VENTURE website.

It should be read together with our other legal and commercial policies.

Information on this website does not replace the specific quotation, order arrangements, receipt, direct communications or other transaction records applicable to a particular customer.

Where there is a difference between general website information and the specific terms expressly agreed for an accepted transaction, the applicable transaction documentation and mandatory legal requirements should be considered.

Nothing in this Disclaimer is intended to exclude, restrict or waive any right, remedy, obligation or protection that cannot lawfully be excluded, restricted or waived.

For questions or clarification, please contact SHYNE LIVESTOCK FARMS VENTURE directly.